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from Section 2 - Clinical Setting and Education
Published online by Cambridge University Press: 27 June 2025
The UT Athens emergency department observation unit OU has benefited the patients, hospital, and health system. Local primary care physicians have specifically asked for their patients to be placed into the ED OU. The OU has cared for patients that are outside of the established abilities traditionally available. This augments specialty care in the community. Locally, the OU has allowed the hospital to optimize and increase inpatient bed capacity for patients who require a longer LOS. Regionally, the OU has improved bed capacity at the tertiary hospital in Tyler. Financially, the OU has captured revenue that was not being captured, and it does so skillfully in the same space where ED patients have always been being cared for, and in a third of the amount of time the hospital does it. The OU offers operational solutions to the constraints of the local and regional health system, maximizing and augmenting care given in the rural setting.
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